Effective date: January 3, 2026
My Advocate One, L.L.C. (“My Advocate One,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, or purchase or access our educational resources, including ebooks, toolkits, and PDF guides.
Information We May Collect
Depending on how you interact with us, we may collect:
- Contact information, such as your name, email address, phone number, and information you include in a message.
- Order information, such as products purchased, order date, and transaction details. Payments are handled by Stripe, Square, and Woopayments.
- Account information,when you create an account, such as login details and saved purchase information.
- Technical and usage information, such as IP address, browser or device type, pages visited, and interactions with the website. This information may be collected through cookies or similar technologies, depending on your settings and the tools we use.
- Information you choose to provide, such as feedback, questions, or information submitted through a contact form.
Our resources concern dementia care and assisted living, but please do not send us personal medical records or identifying health information about yourself or another person through a general contact form or email.
How We Use Information
We may use information to:
- Respond to your questions and provide customer support.
- Process orders and provide access to purchased digital products.
- Send purchase confirmations and important service messages.
- Maintain, troubleshoot, and improve our website and resources.
- Send newsletters or promotional messages if you have signed up for them. You can unsubscribe using the instructions in the message.
- Protect our business, customers, and website, and meet legal or accounting obligations.
Cookies and Similar Technologies
Our website or its service providers may use cookies and similar technologies to support website functionality, remember preferences, or understand website usage. You can manage cookies through your browser settings and, where available, through our cookie-preference tool. Some website features may not work properly if certain cookies are disabled.
How We Share Information
We may disclose information to service providers that help us operate the business, such as providers for website hosting, ecommerce and payment processing, digital-product delivery, email, customer support, and analytics. They may use information as needed to provide services to us, subject to their terms and applicable requirements.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, or handle a business transfer such as a merger or sale.
Data Retention
We keep personal information for as long as reasonably needed for the purposes described in this Policy, including providing products and support, maintaining business records, resolving disputes, and meeting legal obligations. Retention periods may vary depending on the type of information and why it was collected.
Data Security
We use reasonable safeguards designed to protect information. However, no website, transmission, or storage system can be guaranteed to be completely secure.
Your Privacy Choices and Rights
Depending on where you live and which laws apply, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain uses or disclosures. To make a privacy request, contact us using the details below. We may need to verify your request before responding.
If you receive promotional emails from us, you can opt out using the unsubscribe instructions in the email. You may still receive messages related to a purchase or customer-service request.
Other Websites and Services
Our website may link to other websites or use third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies.
Changes to This Policy
We may update this Privacy Policy as our practices or legal requirements change. We will post the revised version on this page and update the effective date above.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
My Advocate One, L.L.C.
Email: info@myadvocateone.com