Effective date: January 3, 2026
These Terms and Conditions (“Terms”) apply to purchases made from My Advocate One, L.L.C. (“My Advocate One,” “we,” “us,” or “our”) through www.myadvocateone.com. By placing an order, you agree to these Terms. Please read them before completing your purchase.
1. Our Products
My Advocate One offers educational digital products related to dementia care, assisted living, and family caregiving. Products may include ebooks, toolkits, guides, and downloadable files.
Product descriptions, included materials, file formats, and any access instructions are provided on the applicable product or checkout page. Please review them before purchasing. Unless expressly stated otherwise, purchases are for digital products only; no physical product will be shipped.
2. Prices and Payment
The price and any applicable taxes or other charges will be shown during checkout before you submit payment. Payment is processed by Stripe. Square. and WooPayemts. By submitting an order, you authorize the applicable charge using the payment method you provide.
Please check your order details before completing your purchase. If your order confirmation appears incorrect, contact us at [customer support email address].
3. Digital Delivery and Access
After payment is completed, your product will be delivered by download link. Please use a current device and software capable of opening the file format listed on the product page.
If you have trouble receiving, accessing, or downloading a product, contact info@myadvocateone.com and include your order information. We’ll make reasonable efforts to help resolve delivery or file-access problems.
4. All Sales Final
All sales are final. Because our products are digital, we do not accept returns or provide refunds or exchanges after purchase, except where required by applicable law.
Please review the product description, contents, file format, and any technical requirements before buying. If you have questions about a product, contact us before placing your order.
This section does not limit any rights or remedies that cannot legally be excluded.
5. Personal, Limited Use
When you purchase a product, My Advocate One grants you a limited, personal, non-exclusive, non-transferable license to access and use it for your own personal, non-commercial purposes.
Unless we give written permission, you may not:
- Copy, distribute, publish, sell, sublicense, or share the product with others.
- Upload or make the product available on a public or shared website, drive, or file-sharing service.
- Reproduce or adapt substantial portions of the product for commercial use.
- Remove copyright, trademark, or other ownership notices.
The product and its contents remain the intellectual property of My Advocate One, L.L.C.
6. Educational Information; No Professional Advice
Our resources are for general educational and informational purposes. They are not medical, mental-health, legal, financial, or other professional advice, and they are not a substitute for advice from a qualified professional familiar with your circumstances.
Care needs and available services differ from person to person. Consult appropriate healthcare, legal, financial, or other professionals when making decisions about an individual’s care. Do not rely on a resource from My Advocate One, L.L.C. for emergency or time-sensitive assistance.
7. No Guaranteed Outcome
Our resources are intended to help families understand topics and organize decisions. We do not guarantee a particular care outcome, facility placement, financial result, or other result from using them. You are responsible for evaluating information and making decisions appropriate to your circumstances.
8. Website Availability and Changes
We may update, improve, or change our website, products, or product descriptions. We do not guarantee that the website or digital delivery will always be uninterrupted or error-free. This does not limit any rights you may have under applicable law.
9. Privacy
Our collection and use of personal information are described in our Privacy Policy.
10. Limitation of Liability
To the extent permitted by applicable law, My Advocate One, L.L.C. is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or a product.
To the extent permitted by applicable law, My Advocate One L.L.C.’s total liability for a claim relating to a product or purchase will not exceed the amount you paid for the product giving rise to the claim.
Nothing in these Terms excludes or limits liability or rights that cannot legally be excluded or limited.
11. Governing Law
These Terms are governed by the laws of Wyoming, without regard to its conflict-of-law rules, except where applicable law requires otherwise.
12. Changes to These Terms
We may revise these Terms from time to time by posting an updated version on our website. The updated Terms will show a revised effective date. The Terms in effect when you place an order apply to that purchase, except where a change is required by law.
13. Contact
For questions about these Terms, a product, or an order, contact:
My Advocate One, L.L.C.
Email: info@myadvocateone.com